47bd's Privacy policy

Introduction

Welcome to 47bd. We believe privacy is a fundamental right for every player. This Privacy Policy explains in detail how 47bd collects your personal information, the purposes for which it is used, who it may be shared with, and how we keep it secure.

By using the 47bd website or app, you are deemed to have consented to this Privacy Policy. Please read it carefully before using the site. If you have any questions, contact our support team.

This Privacy Policy has been prepared in accordance with international data protection laws and best practices. 47bd is committed to ensuring the highest level of protection for your information at all times.

What data we collect

47bd collects two types of information from you — information you provide directly and information collected automatically. Details are outlined below:

Purpose of data use

47bd uses your information only for specific, legitimate purposes. We never use your data beyond what is necessary. The primary purposes are:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Identity verification (KYC): For fraud prevention and legal compliance.
• Customer support: To resolve your issues and respond to your queries.
• Security assurance: To detect and prevent suspicious activity.
• Platform improvement: For statistical analysis to improve your experience.
• Legal Compliance: For compliance with applicable laws and regulations.
• Promotional communications: To share offers and bonus information, only with your consent.

Data sharing

47bd never sells or rents your personal information. However, in limited circumstances, necessary information may be shared with trusted third parties:

• Payment service providers: Shared with mobile banking providers such as bKash, Nagad, and Rocket solely for transaction processing purposes.
• IT & Hosting Services: For server management and technical services — all providers are bound by confidentiality agreements.
• Legal Authorities: When required by a legal order from a court, regulatory body, or law enforcement authority.
• Fraud prevention services: Anonymised data shared with industry-standard fraud detection systems.

Data security

47bd has implemented the highest technical and organizational measures to protect your information. Our security framework includes:

• 256-bit SSL Encryption: All data transfers occur over encrypted connections.
• Encrypted Database: Stored data is kept in encrypted format.
• Two-factor authentication (2FA): Adds an extra layer of security to your account.
• Firewall & DDoS protection: Advanced technology to defend against external attacks.
• Regular security audits: Regular audits conducted by third-party experts.
• Employee Training: Only authorized personnel are permitted to access relevant data.

Please keep in mind — no one can guarantee 100% security on the internet. That's why you should always keep your password strong and never share it with anyone.

Cookies & tracking

47bd uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser. We use three types of cookies:

• Essential Cookies: Essential for the site to function properly. This includes login sessions, security tokens, and similar elements. These cannot be disabled.
• Performance Cookies: Collects anonymous data to help us understand which parts of the site are used most. You can disable these if you wish.
• Preference cookies: To remember your language, theme, and other preferences. Optional.

You can manage or delete cookies at any time from your browser settings. However, disabling essential cookies may cause certain parts of the site to not function properly.

Your Rights

Under 47bd's Privacy Policy, you have the following rights, and we are committed to upholding them:

• Right to access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to restrict processing: In certain cases, you can request that the use of your data be restricted.
• Right to data portability: You can request a copy of your information in a common, portable format.
• Right to Object: You can object to the use of your data for marketing communications or analytics.

To exercise these rights, contact us at [email protected]. We aim to respond within 30 business days.

Data retention period

47bd does not retain your information longer than necessary. Retention periods vary by data type:

• Account information: retained for the duration the account is active and for 5 years after closure.
• Financial transaction records: generally retained for 7 years as required by law.
• KYC documents: retained for 5 years after verification and account closure.
• Gaming history: retained for up to 3 years for dispute resolution.
• Customer support records: retained for up to 2 years.
• Marketing consent: retained for 1 year after opting out (for verification purposes).

Minor Protection

47bd strictly does not provide services to anyone under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has registered, the account will be immediately closed and any collected data will be deleted.

If you believe a minor is using 47bd, please notify our support team immediately. Parents and guardians are encouraged to monitor their children's internet activity and use parental control software where appropriate.

Policy updates

47bd may update this Privacy Policy at any time. For significant changes, we will post a notice on the site and, where applicable, attempt to notify you in advance via your registered mobile number. Continued use of the site after any changes constitutes your acceptance of the updated policy.

The date of each update will be noted at the top of the page as "Last Updated". We recommend checking this page regularly.

Contact

For any questions, requests, or complaints regarding the privacy policy, please contact our dedicated privacy team:

To help us process your request quickly, please include your registered mobile number when reaching out.